Caring for the people
of East Tennessee
for more than 75 years

welcome  to  the  tennova  physician  portal

   
 Welcome  
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Important: ALL Citrix Portal Users
To align with CHS Corporate Security Policy,
the Portal log out time will be reduced to 15 minutes if there is no activity within the application .

 

 


Tennova Portal Updates Need Assistance?  DocHelp Line:       865-545-7399
                               Dictation Internal:   4949
                               Dictation External:  (855) 521-2877

 

Attention:


 

Internet Explorer version 9 and above are not supported for use in portal.
 

 
 

 
 

Training Materials and Citrix Phone Options  
  Citrix PORTAL How to Log on to Citrix Using the SMS Text Option
 
  Citrix PORTAL How to Log on to Citrix Using the Mobile Passcode Option
 
  Citrix PORTAL How to register a smart phone and log on to Citrix using the DUO mobile app push -Step A
 
  Citrix PORTAL How to register a smart phone and log on to Citrix using the DUO mobile app push -Step B
 
  Citrix PORTAL How to Log on to Citrix Using the Callback Option
 
  Citrix PORTAL How to add an additional device in Duo Security
 
  PORTAL QUICK REFERENCE GUIDE
 
     

Useful Links  
  CovMD (Covenant Health Intranet)
 
  Efileshare
 
  4medica
 
  UpToDate (Internal only)
 
  DynaMed
 
  Tennova Healthcare Antibiotic Antibiogram Report
 
     

Troubleshooting    
  Having problems with Java, Java Download, PC Specifications?  Click on the link below for more information.
 JAVA Alert =>   JAVA ALERT/DOWNLOAD - PC Specifications

 
Having problems with GE PACS and Active-X Controls?   Click on the link below for more information.
PACS Alert =>
 PACS ALERT ~ PACS 3.0 Web Viewer Help Document

 
Having problems with CPACS? Click on the link below to check your installed components. 
CPACS Alert =>
CPACS ALERT

 
  Having problems with EKG TIFF Images?  Click on the link below for more information.    
EKG Alert =>
EKG ALERT

 
     

Request for Systems Access should be directed to
                  Pam Anderson in the Medical Staff Office:
865-545-3189

            For IT REQUESTS, ITSERVICE.TENNOVA@HMA.COM.

Information accessed through Physician Portal is confidential and protected under law and must be limited to direct patient care, payment or operational purposes.Per HIPAA requirements access to protected health information is audited for appropriate use and access may be terminated for violations.

 



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